Thompson Denver, part of Hyatt

Staff was very helpful and offered us an upgrade to our room. Rooms were beautiful and the coffee was excellent. They have a nice coffee shop in the lobby with breakfast items and lunch items if needed. They do have a French restaurant also in the lobby and we had lunch there. I have to be honest as it wasn't my favorite meal but maybe should have ordered something else. It was a lovely restaurant, and the server was very nice. I had the Hamachi and a salad. Very close to other restaurants and shops. We were there for Christmas so the hours of everything were adjusted and unfortunately a lot of places were closed. I would definitely stay in that area again as it is a great location. 16th street is under construction, so it is a mess. Not sure if that is the reason it was empty as we haven't been there since 2017. Back then, it was bustling. Very sad to see the storefronts empty. Larimer square is still beautiful, but quiet, at least while we were there.

The shampoo/conditioner were amazing and good quality. It was nice they had grooming kits (facial pads/q-tips) in the bathroom. The bed and pillows were comfortable. Shout out to Jeff at the front desk for taking time to give us a good run down of the area; he was very friendly! There was construction around the hotel, but we did not hear any of it inside the hotel. Walkable to Larimer Square, Union Station, "bar row". I felt safe knowing you needed a room card to access the elevators. Jeff really made our stay, had it not been for his service recovery my review would not be this positive.

This hotel was extremely laid back and extremely comfortable with exceptional customer service and super friendly staff I was super impressed with the whole experience as I only stayed one night and it was a quite pricey not to mention the prices for the mini bar in the room it had a lot of options which was very nice just the price for the amount was way over priced if you ask me but hey you get what you pay for right ? Overall 10/10 wish I would’ve got the lady’s name who checked us in very professional and I really wish she could teach a class to all other hotels in Colorado showing how to greet and check people into there rooms. I can’t exaggerate enough how welcoming she made us feel compared to the last 8 hotels I’ve stayed in the last couple of months! Thanks again it was a real pleasure and a really relaxing night

Great advice from the front desk staff for cocktails and late night bites. Conveniently located in Downtown and right next door to a top notch dispensary. Beautiful and accommodating, modern rooms.

We had a wonderful experience at the Thompson in Denver! The location was incredible and it was very clean. The valet service was exceptional! On the second day of our trip, it was discovered that our vehicle was completely dead (we’re not sure why as it hasn’t given us any more problems). The people working the valet desk jumped it for us and were so kind and patient about the situation. Really, they couldn’t have been nicer.